Skills & Competencies for Leasing Consultant

Leasing Consultant job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Leasing Consultant

Facilitates the rental of apartment units to ensure maximum occupancy at all times and high renewal rates.

JOB RESPONSIBILITIES for Leasing Consultant

Coordinates move-ins and move-outs, lease negotiations and renewals, and apartment showings. Ensures paperwork of current and prospective tenants is completed accurately.

Leasing Consultant SALARY RANGE

BASE 50%
$33,662
TOTAL 50%
$36,391
Job Level
A02
Job Code
SM15000304
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Leasing Consultant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Leasing Consultant skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

10 general skills or competencies (Job family competencies) for Leasing Consultant

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Fosters maintains effective business-to-customer relationships to meet and exceed customer expectations.
See 4 More Skill Behaviors
2 Job Family Competencies – Building Maintenance
Proficiency Level -1
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Identifies necessary equipment used for fixing operational problems within the building.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Informs the management of any safety concerns regarding equipment, grounds, and buildings.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews maintenance calendars to ensure the building remains in good operating condition.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leads preventative and corrective maintenance to avoid building system breakdowns.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Monitors inspection and maintenance activities to ensure building operations align with our organization's objectives.
See 4 More Skill Behaviors
3 Leasing Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Leasing Consultant
Proficiency Level - 4
5 Competency for - Leasing Consultant
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Leasing Consultant

1 Core Competencies – Customer Focus
Proficiency Level -2
Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Lists the benefits of having a customer-focused organization.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Seeks information to understand customers' circumstances, problems, expectations, and needs.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Reviews action plans to identify the factors that may affect customer relationships.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Measures customer satisfaction levels to recommend and implement service improvement alternatives.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Promotes organizational activities that build rapport and cooperative relationships with customers.
See 4 More Skill Behaviors
2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
See 4 More Skill Behaviors
3 Leasing Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Leasing Consultant
Proficiency Level - 4
5 Competency for - Leasing Consultant
Proficiency Level - 5

Summary of Leasing Consultant skills and competencies

There are 0 hard skills for Leasing Consultant.
10 general skills for Leasing Consultant, Customer Satisfaction, Building Maintenance, Facilities Maintenance, etc.
10 soft skills for Leasing Consultant, Customer Focus, Attention to Detail, Time Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Leasing Consultant, he or she needs to be proficient in Customer Focus, be proficient in Attention to Detail, and be proficient in Time Management.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.